FREE SHIPPING option is available in Canada and USA with a ground shipping option with no minimum until further notice. This option applies to international orders from CAD $290.
Customers can choose to upgrade shipping options and pay the supplement for a faster delivery. But please, take in consideration that shipping services might currently experience overload issues.
All orders are currently processed within 5 to 7 business days.
We ship by Canada Post Airmail from Montreal (Canada) for national and international orders.
International orders may take up to two weeks (Europe) or three (rest of the world).
Occasionally there may be hold-ups at customs resulting in longer shipping times. Please know this is out of our control. We thank you in advance for your patience.
Any customs fees or taxes are the responsibility of the buyer.
We are sharing updates here and through our newsletter, regarding the impact of coronavirus pandemic on our small business.
You may have noticed that we are out of stock for some items. This is because our suppliers are closing doors, temporarily or definitely due to this situation. We are doing our best to replace their precious ingredients the best way.
During this time, we want to assure you that we are always upholding ourselves to the highest standards in production, handling and shipping.
Luxcey is currently operating with a minimum number of employees. If processing time change, we will update them in this section of our website.
Thank you for your patience and your support.